enjoyed considerable success in Australia and other part About our client: Our client, established in the that can be shared with users. Handle customer calls, offering expert guidance and advice. Assist with
If successful, you'll swiftly become an integral part of a talented, forward-focused crew, committed to ability. Contact Bryce a t bryceme-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
enjoyed considerable success in Australia and other part About our client: Our client, established in the platforms like AWS, Azure, and GCP. Participate in on-call rotations to resolve production issues promptly
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer Technologies Competencies Good people management skills Time management - prioritizing important issues Be able
team members. Additional Info This will be a full-time position working from offices in Cape Town alongside Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint internal resources to deliver projects on scope, on time and on budget. DUTIES: Analyse business processes
accuracy and quality.
Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
-