experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to clients we can help at all times. Use all tools available to deliver a "First Time Fix" for clients wherever hours: UK Working Hours between 6am and 6pm (UK time) UK Bank Holidays apply.
customer call backs to provide an update on the progress of the query
Job Type: Full-time
Pay: R6 000,00 - R7 000,00 per month
Ability
service calls within the banking sector.
Cape
Duties: They take calls, react to emails, greet potential customers, handle
and proudly South African car hire company. We are part of the JSE listed Combined Motor Holdings Limited courage; stress tolerance; diversity management; time management; attention to detail; team management;
and display a passenger friendly attitude at all times (even when not on shift and in uniform)
Comply
the prescribed uniform code and name tags at all times
Ensure working areas are kept neat and tidy
Any duties as requested by the management from time to time to ensure no disruptions to operations
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tasks other than those described herein from time to time. Prescribed procedures may be amended by management
duty;
responsibilities, and gather feedback to ensure timely completion of projects
anaging the expectation on expected turnaround times for already submitted requests