departments to ensure timely delivery of products and services. Telephonic calls to client and In Person participation, planning and physical exhibitions are part of the requirements.
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling advance their skills. Managing the timely resolution of open calls and call actions across all customers. 60-minute lunch Working hours as such, due to the time difference in the US Salary: R45 000 - R65 000 DOE
experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to clients we can help at all times. Use all tools available to deliver a "First Time Fix" for clients wherever hours: UK Working Hours between 6am and 6pm (UK time) UK Bank Holidays apply.
reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute
variances
? Delivery Team expense and cost centre allocation and purchase order approval management
reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute
variances
? Delivery Team expense and cost centre allocation and purchase order approval management
with a call to arrange meetings. Daily follow-ups on new LinkedIn connections with email and call. Post activities to support growth. Perform targeted cold calls for specific projects. Assist with monthly Medical attention to detail. Maintains professionalism at all times. Tech-savvy. Capable of following instructions with
with a call to arrange meetings. Daily follow-ups on new LinkedIn connections with email and call. Post activities to support growth. Perform targeted cold calls for specific projects. Assist with monthly Medical attention to detail. Maintains professionalism at all times. Tech-savvy. Capable of following instructions with
and professional manner. Answer and direct phone calls promptly and efficiently. Maintain cleanliness and is a plus. Ability to work independently and as part of a team. Positive attitude and willingness to
and professional manner. Answer and direct phone calls promptly and efficiently. Maintain cleanliness and is a plus. Ability to work independently and as part of a team. Positive attitude and willingness to
defined standards. Objectives Logging and Managing Calls on Helpdesk Management System Microsoft Server OS 2016, maintaining and support Microsoft System Centre Configuration Manager (SCCM), Patch management