a minimum of 5 years experience as a Dealership Parts Manager within the Automotive Industry
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Responsible for making outbound calls to obtain new customer business as well as service existing customers
Experience:
clients.
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you vendors for seamless integration
within your assigned territory Conduct telephone calls and in-person visits to existing and potential customers comprehensive call schedule to cover your territory effectively Provide reports on call results, customer promotional offers Educate customers on terminology, part numbers, features, and product benefits Remain up-to-date
experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to clients we can help at all times. Use all tools available to deliver a "First Time Fix" for clients wherever hours: UK Working Hours between 6am and 6pm (UK time) UK Bank Holidays apply.
reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute
variances
? Delivery Team expense and cost centre allocation and purchase order approval management
reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute
variances
? Delivery Team expense and cost centre allocation and purchase order approval management