Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
Do you have a minimum of 2 years internet support experience and is familiar with Radius Manager
Requirements:
Please refrain from applying
We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in leveraging remote desktop connections to offer prompt support. You'll primarily communicate through email and Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O you have a minimum of 2 years internet software support experience and is familiar with Radius Manager
Requirements:
Please refrain from applying
function will be to mandate the Service Helpdesk. The Service Helpdesk Operator is one of the core functions
Helpdesk Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a a Helpdesk Consultant to join their Member Relations team in Bellville, Cape Town. The main role of the the Helpdesk Consultant is to play a pivotal role in enhancing member experience by acting as mentors mentors and coaches to support and guide members through their business journey to get a clear understanding reach their business goals. Offer guidance and support to Members which fosters a positive and encouraging
role supervising a helpdesk team
role supervising a helpdesk team Working Experience in the IT industry supporting call centre operations
Responsibilities:
The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional Responsible for delivering a particular service support within the agreed service levels, and owns all timeously and in line with SLA and OLA. Customer Support Answer, evaluate, and prioritize incoming telephone