g>IMPORTANT CONTACTS/LIAISES WIT
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Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery
through a variety of in and outbound customer contact channels. Responsible for staffing, budget management
standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Reference: JHB009192-DN-1 Large company in Pretoria looking to fill this urgent role: Contract Hybrid (2/3 times at the office) ESSENTIAL SKILLS REQUIREMENTS: · In-depth Process Knowledge · Change Management · Excellent and articulate communicator · Ability to influence and engage with authority
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery
through a variety of in and outbound customer contact channels. Responsible for staffing, budget management
standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
· General Admin on occasion Please Quote: A D MIN/PA/CT The post Admin : PA General Admin duties appeared
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters - Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced - Computer Literate - Must have a clear criminal and credit check
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
Dynamic Afrikaans and Engish speaking MALE for this exciting position To assist the Management in formulating Regional short and long range Sales and Distribution objectives, policies and strategies To enhance the public image and prestige of the company wherever appropriate by maintaining professio
Essential Skills Requirements:
Essential Skills Requirements:
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