M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected
Contact Centre Team Coach
Based in Randburg
Fixed term contract
The position of the Team Coach is to lead an inbound voice/messaging customer servic
products to farmers and agents and providing the relevant technical assistance. Minimum requirements for
products to farmers and agents and providing the relevant technical assistance. Minimum requirements for
products to farmers and agents and providing the relevant technical assistance. Minimum requirements for
shipping lines Liaise with agents regarding packing and shipping documents Assist with inbound shipment enquiries
shipping lines Liaise with agents regarding packing and shipping documents Assist with inbound shipment enquiries
shipping lines · Liaise with agents regarding packing and shipping documents · Assist with inbound shipment
shipping lines Liaise with agents regarding packing and shipping documents Assist with inbound shipment enquiries
lines