As a customer service consultant, you will be acting as the front line of support for customers for both and in store and ensure customers are satisfied with the products, services, and features. Reception: filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
Are you a seasoned customer service specialist with a knack for sales and supply chain management? Do excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction be to provide superb customer service, lead and motivate the customer services team, manage incoming incoming orders, and develop customer service improvement programs. You'll play a crucial role in setting and
all customer queries are dealt with in an efficient manner and that a high level of client service is
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the logis
clients.
Excellent proficiency in English (speak, write, read)
KEY PERFORMANCE
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis external clients. Excellent proficiency in English (speak, write, read) KEY PERFORMANCE INDICATORS Manage
market is looking for a French Speaking Procurement / Customer Service Co-ordinator to join their team market are looking for a French Speaking Procurement / Customer Service Co-ordinator to join their team team. Experience & Requirements: French speaking a MUST SA Citizen or SA Permanent residents only to to apply Min 2-3yrs procurement/customer service experience with taking and processing orders SAP and
experienced CUSTOMER AND PROCUREMENT CO-ORDINATOR Fluency in French is essential Daily customer order receipt Obtaining authorization. Submitting result to customer SMR (Spare Parts Mispacking Report) process: weekly form: obtain forms from distributors. Monitor customer enquiries on pricing and support queries Understanding Pricing structure and set-up / support in answering customer queries Update daily validation requests / pricing and relationship with Suppliers Communication to customer on new products Prepare OTD (Order to Delivery)
are looking for a French Speaking Procurement / Customer Service Co-ordinator to join their
/>Experience & Requirements:
Receptionist Matric essential Own transport Fluent in Afrikaans and English Professional attire Proficient in
Minimum requirements:
respond to the customers’ needs with helpful solutions, delivering a high-quality service