delegating tasks to staff, assisting them in resolving on-the-job challenges, and overseeing the opening
budgets in the relevant parts regions. Attend, resolve, record and report specific customer needs, queries
Execution and delivery on projects, enhancements and resolving Production issues. Elicitation of business and
budgets in the relevant parts regions. Attend, resolve, record and report specific customer needs, queries
Guest requirements met as per SOP's Complaints resolved as per SOP's Service is operational to suit the
Guest requirements met as per SOP's Complaints resolved as per SOP's Service is operational to suit the
Identify risks / impediments and proactively resolve and / or escalate to the relevant parties. Comply
lifecycle, change management) Resolve incident tickets Analyze and resolve problem tickets Any additional
Client copies Understand interfaces and be able to resolve issues SAP EHP upgrade process (SUM) Understand
defects and support coordination that defects are resolved. Plan training and ensures training is conducted