services Providing workstations related support for Absa retail as well as the corporate environment. Locating Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support within the set service level agreement. Ensuring that Absa staff members are informed/updated regarding the critical and complex system incidents within the Absa Group and analysing, recommending and implementing
as per the SOP Deal with external and internal enquiries, provide feedback and find permanent solutions include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain relevant departments to resolve/ provide feedback on enquiries Responsible for the CRM Cell phone and posting communications to the leaders' groups Log all enquiries received internally and externally Required to
as per the SOP Deal with external and internal enquiries, provide feedback and find permanent solutions include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain relevant departments to resolve/ provide feedback on enquiries Responsible for the CRM Cell phone and posting communications to the leaders' groups Log all enquiries received internally and externally Required to
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions
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team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain departments to resolve/ provide feedback on enquiries Log all enquiries received internally and externally Required
team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain departments to resolve/ provide feedback on enquiries Log all enquiries received internally and externally Required
Standard Bank experience is ideal Experience with Absa Bank and /or Nedbank is an added advantage. Well
Standard Bank experience is ideal Experience with Absa Bank and /or Nedbank is an added advantage. Well
preferably Standard Bank is ideal but experience with Absa Bank and /or Nedbank is also acceptable. Well skilled preferably Standard Bank is ideal but experience with Absa Bank and /or Nedbank is also acceptable. Well skilled
preferably Standard Bank is ideal but experience with Absa Bank and /or Nedbank is also acceptable. Well skilled preferably Standard Bank is ideal but experience with Absa Bank and /or Nedbank is also acceptable. Well skilled