standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's) and answer questions from customers.
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Understanding the call centre metrics and consistently achieving minimum metrics. Capturing and recording recording sales call details 100% in the CRM system. Can plan and deliver oral communications that make an impact customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .