One of the TOP banks in S.A. is looking for experienced Senior Copywriters to join their JHB team resource management
Must
experience in digital copywriting from insurance / financial services
vision for product language and content across customer journeys
administration of Short-Term Claims allocated. To provide service excellence in daily tasks when assisting clients to serve as the link between the client and the insurer. Provide meaningful input to facilitate the finalization working with short-term Insurance claims – non negotiable
confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
confirmations to customers.
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
provide exceptional customer support and ensure a seamless experience for our customers. To serve as the the first point of contact for customers, assisting them with inquiries related to pricing, technical information
- Internal Sales
- Customer Query Resolution
- Customer Order Processing
- Assistance Matric
- Experience in customer service, sales support, sales admin or related
- Excellent