experience and qualifications Grade 12. 1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance of expert knowledge on spec
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
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We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as yo
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service
quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising