control room. Duties will include incident and alert management, enrolling vehicles, reporting faults
control room. Duties will include incident and alert management, enrolling vehicles, reporting faults
– Ensure that the freight forwarders issue pre-alerts for all shipments – Tracking of AV documents –
with forensic methodology. Identify trends and alerts to create fraud monitoring processes to proactively monitoring and case management systems. Analyse alerts flagged on the fraud monitoring systems and confirmed
with forensic methodology. Identify trends and alerts to create fraud monitoring processes to proactively monitoring and case management systems. Analyse alerts flagged on the fraud monitoring systems and confirmed
Reports per shift: - Number of Alerts received on the UI's, - Number of Alerts attended to per Shift Controller
Reports per shift: - Number of Alerts received on the UI's, - Number of Alerts attended to per Shift Controller
procedures for data management. Define and implement alerts on data. Develop reports and ETL packages in line
Improve on existing alerts and reports and implement additional appropriate alerts and reports to ensure requirements that define monitoring and interpret alerting, notification and escalation requirements for
administration. Defining and implementing appropriate alerts on data. End-to-end testing to ensure optimal performance