standards are adhered to when dealing with customer calls and correspondence. Update customer details and debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one be to increase client loyalty through effective and efficient service to our clients – providing our our valuable clients with consistent, world class and legendary service of the highest quality, during every instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
RESPONSIBILITIES:
1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive achieve relevant product and service targets. Ensure all communications with clients are professional, resulting compliments. Ensure client investigation deadlines are met and consultant keeps the client continually in loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Communication with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Centre Agent.
Purpose of the job:
Ensuring quick, effective and continual customer customer service. Keen eye for details, strong resolution and problem solving skills.
Key Results Handle client queries regarding existing policies and other enquiries
Assisting clients with queries
queries
Solving complaints
Updating clients information
Must have experience within
My client based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or or Randburg CBD (not negotiable) Assist USA clients with Financial advice Ability to work night shift (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate Articulate company products and services to brokers/clients Liaise with broker consultants Provide support advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .