standards are adhered to when dealing with customer calls and correspondence. Update customer details and debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
RESPONSIBILITIES:
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Centre Agent.
Purpose of the job:
Ensuring quick, effective and continual customer customer service. Keen eye for details, strong resolution and problem solving skills.
Key Results written
Applying customer service/care principles to all calls
Working with People
grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) negotiable) Assist USA clients with Financial advice Ability to work night shift (not negotiable) Residing or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
environment
Duties and Responsibilities:
As a sales agent, you will be responsible for contacting prospective
/>Can work under pressure
Excellent customer service skills
Self-motivated and resilient
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations and provide Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services, ensuring Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted Customer Support: Provide exceptional customer service by addressing inquiries, resolving complaints,
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
Provide exceptional customer service and support.
- Must be able to cold call.
- Must be able to
for passionate individuals to join our vibrant call centre team!
Step into a world of opportunity Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
Provide exceptional customer service and support.
- Must be able to cold call.
- Must be able to