experienced Collections Team Leader to lead our dedicated team in maximizing collections performance requires someone with a deep understanding of collections strategies, exceptional leadership skills, and Lead and inspire a team of collections specialists to achieve and exceed collection targets. Develop and and implement innovative strategies to enhance collections efficiency and effectiveness. Establish and maintain maintain a clear timeline to ensure timely collections and adherence to targets. Conduct regular performance
experienced Collections Team Leader to lead our dedicated team in maximizing collections performance requires someone with a deep understanding of collections strategies, exceptional leadership skills, and Lead and inspire a team of collections specialists to achieve and exceed collection targets. Develop and and implement innovative strategies to enhance collections efficiency and effectiveness. Establish and maintain maintain a clear timeline to ensure timely collections and adherence to targets. Conduct regular performance
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated motivated, friendly, and dynamic individuals to join our team If you're passionate about helping others and thrive your success. Positive Work Environment: Join a team that values collaboration, support, and having fun Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. Accurately log call details and customer information. Team Collaboration: Work closely with team members to
shipping methods Train and manage the warehouse team to solve day-to-day operational issues and reach
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's) es:
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening Customer Centricity
Results orientated
A team player
Proactive and self-motivated
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)