Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated motivated, friendly, and dynamic individuals to join our team If you're passionate about helping others and thrive your success. Positive Work Environment: Join a team that values collaboration, support, and having fun Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. Accurately log call details and customer information. Team Collaboration: Work closely with team members to
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Certificate or Diploma in Management or Hr prefered
3 years Call Centre Management / Supervisory exp essential
Management etc
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Material Management Forklift License Three or more years of experience in a warehouse role managing employees warehouse employees and establishing, monitoring, and managing operational goals Develop and maintain documented processes, and shipping methods Train and manage the warehouse team to solve day-to-day operational issues Monitor daily operations while controlling and managing inventory and logistics Review and prepare workflows
DESCRIPTION Key Responsibilities: Achievement of the team's targets/KPI's in line with the Brand(s) product to and met against agreed quality benchmarks. Managing relationships with internal & external stakeholders and overall team performance. Qualifications and Experience: Matric qualification Management related qualification Services Board Qualification [advantageous] 2 years management experience Be willing to commit to continuous Sound understanding & application of people management procedures [e.g., IR, coaching] Skills: To be
patients and their families.
Document case management activities and maintain accurate records.
Collaborate with cross-functional teams to meet organisational goals and standards.
of exciting new solutions and growing a regional team. Then this role may be for you…. Our client who a Regional Team Leader/Manager for their Business Banking clients in Pretoria. As the Team Lead you will successful in this role you need to be an experienced leader with good technical knowledge of all Business Banking
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's) es: