seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
The Quality Assurance Analyst is responsible for developing and supporting the planning, design, and units to perform and validate test cases based on quality and system requirements. You will be responsible ensuring that the end product meets the minimum quality standards, is fully functional, reliable, and meet user's expectation. To be successful as a Quality Assurance Analyst, you should demonstrate strong attention candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive
a leading agribusiness, seeks an IT Quality Assurance Analyst at its Corporate Services Division at Pretoria, who will be responsible for ensuring the quality of software and IT systems through thorough testing with developers and stakeholders to ensure high-quality IT solutions. Responsibilities and Duties Plan and oversee product inspection and testing for quality and conformance to specification and deliverables managers) to identify system requirements Track quality assurance metrics Provide feedback and recommendations
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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We have an opportunity for a Quality Assurance Generalist with one of our clients in the aviation space
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Requirements:
qualified individual to join our team as a Quality Control/Assurance Manager. The ideal candidate will have understanding of quality control processes. This individual will be responsible for overseeing the quality assurance standards. Responsibilities: - Develop and implement quality control procedures for all products - Conduct regular ensure they meet quality standards - Coordinate with production teams to address any quality issues - Monitor staff on quality control procedures - Maintain documentation and records related to quality control processes