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Call Centre Quality Assurance Manager Jobs in South Africa

Jobs 1-10 of 19117

Quality Assurance Agent: Call Centre

Pretoria  Negotiable

seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance

  • Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk.
  • Familiarity with the IVANTI Service Desk or similar ATS systems.
  • The contact centre service will support the channels below (and any support (both inbound and outbound).

  • Walk-in centre face to face support.
  • Instant Messaging/AI


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  • Call Centre

     Flair Talent Management LtdNorth Johannesburg

    Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next


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    Call Centre

    Johannesburg

    />

    • Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy.
    • Data Entry: Accurately log call details and customer information.
    • Team
    • Previous Experience: Call centre experience is essential.


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    Quality Assurance Manager Centurion

     Hire ResolveCenturion

    individual to join our team as a Quality Control/Assurance Manager. The ideal candidate will have experience understanding of quality control processes. This individual will be responsible for overseeing the quality assurance standards. Responsibilities: - Develop and implement quality control procedures for all products - Conduct regular ensure they meet quality standards - Coordinate with production teams to address any quality issues - Monitor staff on quality control procedures - Maintain documentation and records related to quality control processes


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    Quality Assurance Manager - Fmcg

     Rpo RecruitmentJohannesburg

    FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to join commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible responsible for establishing and maintaining quality control processes, ensuring compliance with industry standards implement quality control processes and procedures Monitor and enforce compliance with quality standards audits to identify areas for improvement Analyze quality data and metrics to identify trends and patterns


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    Quality Control / Assurance Manager

     Hire ResolveCenturion

    individual to join our team as a Quality Control/Assurance Manager. The ideal candidate will have experience understanding of quality control processes. This individual will be responsible for overseeing the quality assurance standards. Responsibilities: - Develop and implement quality control procedures for all products - Conduct regular ensure they meet quality standards - Coordinate with production teams to address any quality issues - Monitor staff on quality control procedures - Maintain documentation and records related to quality control processes


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    Quality Assurance Manager Johannesburg

     Rpo RecruitmentJohannesburg

    FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to join commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible responsible for establishing and maintaining quality control processes, ensuring compliance with industry standards implement quality control processes and procedures Monitor and enforce compliance with quality standards audits to identify areas for improvement Analyze quality data and metrics to identify trends and patterns


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    Quality Assurance Manager - Fmcg

    Cape Town City Centre

    Technology

  • 5+ Years experience in quality assurance within food manufacturing environment
  • Internal facility audits as specified by Food Safety and Quality Management systems
  • Reporting on GMP's and and trends
  • Human Capital - 3x Quality Supervisors, document controller
  • Consultant:


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    General Manager: Quality Assurance

     Kamo Placements CcSouth Africa

    Reference: JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Subordinates: Learning Programmes & Qualifications Development Manager & Learning Programmes Co-ordinator Main purpose purpose of the job: Responsible for leading quality assurance of the company's learning programmes and establishment waste. Ensure accurate and credible document management within the department and the realization of of a clean audit and maintenance therein. Risk management of qualifications and learnership programmes


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    General Manager: Quality Assurance

    Johannesburg  Annually

    partnership management.

  • Provide leadership and ensure efficient and effective management of staff and implement learning programmes.
  • Quality assures and certification of industry learning programmes reports to be submitted to CEO.
  • Proactive management and timeous reporting of qualifications, trades
    • Liaise with Auditors and manage audit process, while ensuring that all recommendations />Performance Management
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    Average Annual Salary

    for Call Centre Quality Assurance Manager jobs in South Africa
    R 464,665

    No. of Jobs added in the last week

    for this search.
    3650