in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure that sent to the Commercial Manager, Unit Manager, Production and General Manager Ensure that you do a minimum communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies Communication Management Planning & Organization Leadership, Key Account Management Market Related
a seasoned customer service specialist with a knack for sales and supply chain management? Do you excel excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction provide superb customer service, lead and motivate the customer services team, manage incoming orders orders, and develop customer service improvement programs. You'll play a crucial role in setting and achieving
contractâs Quality Management System encompassing:
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Cleaning
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Cashier Procedures Protocols
Undertake daily checklist
prescribed documentation for cash management
Ensure availability of customer forms at all times
Ensure
Purpose of the Job: To efficiently control and manage the entire file process for international trades industry. This includes overseeing sailing schedules, managing bookings with shipping lines, handling necessary 1-2 Years experience in the shipping industry. Manage and monitor bookings with shipping lines, including confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor – verbal & written. Organization and time management skills. Ability to work in a fast-paced, demanding
Purpose of the Job: To efficiently control and manage the entire file process for international trades industry. This includes overseeing sailing schedules, managing bookings with shipping lines, handling necessary 1-2 Years experience in the shipping industry. Manage and monitor bookings with shipping lines, including confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor – verbal & written. Organization and time management skills. Ability to work in a fast-paced, demanding
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks flights; accommodation, etc. Assisting Warranty Manager with administration. Client liaison. General administration
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years