prompt resolution of customer queries/complaints, maintaining open lines of communication during the process
handling and tracking complaints.
complaints reporting: Report any customer complaint in line with our SOP. Safety Health and Environment:
complaints reporting: Report any customer complaint in line with our SOP. Safety Health and Environment:
reporting:
Complaints Reporting: Report any customer complaint in line with our SOP Safety Health and Environment:
requirements
practice. Attend to customer complaints and escalate where required to line manager. Ensure that protocols
practice. Attend to customer complaints and escalate where required to line manager. Ensure that protocols
We are recruiting for a Quality Manager for our clients based in Durban South within the womens personal care and toiletries industry. Responsibilities The successful candidate will be responsible for the following, which may not be limited to: • Manage both quality control and quality assurance t