Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000 – R65 000
Engineering.
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilit
At least 3 years' experience in contact centre operational management and strategic planning with a proven
At least 5 years' experience in contact centre operational management and strategic planning with a proven
At least 5 years' experience in contact centre operational management and strategic planning with a proven
within a contact centre preferred Drivers license required Proficient in budget management BEHAVIOUR
Operations, Commercial Contact Centre have an opportunity available for a Team Manager who will be based in
in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize: Manage and motivate a
in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize: Manage and motivate a