A Client Relationship Centre Division for the Automotive Industry is looking for a Supervisor to join their team based in Centurion.
The primary responsibility of this division is to offer aftersales care to vehicle owners (new and pre-owned) and assistin
technical support to TAC engineer / Zone Manager / CRC agent on litigation. Summarize the cause of all concerns Support on Vehicle Off Road (VOR) / Rapid Hub / CRC initiatives on daily review of open/ageing concerns Satisfaction Index. Quality of Information Reported to PVT/ CRC / TAC. Fix It Right First Time Measurable. Qualifications
technical support to TAC engineer / Zone Manager / CRC agent on litigation. Summarize the cause of all concerns Support on Vehicle Off Road (VOR) / Rapid Hub / CRC initiatives on daily review of open/ageing concerns Satisfaction Index. Quality of Information Reported to PVT/ CRC / TAC. Fix It Right First Time Measurable. Qualifications
Failing this, complaint to be escalated to the CRC General Manager within 24 hours. SUPERVISORY KPAs overflow assistance, 12. Attend meetings with the CRC General Manager as and when required, 13. You may
Failing this, complaint to be escalated to the CRC General Manager within 24 hours. SUPERVISORY KPAs overflow assistance, 12. Attend meetings with the CRC General Manager as and when required, 13. You may
Reference: CAW005573-LH2-1 CRC Supervisor in Automotive Industry - Centurion A Client Relationship Centre