dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
RESPONSIBILITIES:
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
Responsibilities:
As a sales agent, you will be responsible for contacting prospective customers, selling and marketing
reliable
Can work under pressure
Excellent customer service skills
Self-motivated and resilient
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center center agents is here to exceed your expectations and provide top-notch assistance with every interaction interaction. Why Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
with customers to promote and sell lifestyle products.
- Build and maintain strong customer relationships Provide exceptional customer service and support.
- Must be able to cold call.
- Must be able
for passionate individuals to join our vibrant call centre team!
Step into a world of opportunity Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
with customers to promote and sell lifestyle products.
- Build and maintain strong customer relationships Provide exceptional customer service and support.
- Must be able to cold call.
- Must be able