Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism professionalism and empathy. Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: Work Work closely with team members to ensure customer satisfaction and meet team goals. What We're Looking For:
Role:
Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products East London office. Key Accountabilities : Operate Call-centre to receive and optimise fuel orders; Co-ordinate Qualifications : Matric Certificate Certificate in Customer Service Qualification in Supply Chain Management
dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong abilities, and a passion for delivering exceptional customer service.
Responsibilities:
telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with and Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
RESPONSIBILITIES:
experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance through careful and timeous planning, reporting and updating of all related information The post Call Centre