We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
sales. • Manage all customer issues and resolve all complaints effectively. • Manage all customer inquiries
sales. • Manage all customer issues and resolve all complaints effectively. • Manage all customer inquiries
Auditors experience is ESSENTIAL Customer complaints Diploma Quality Management and customer complaints experience
processing
Sales enquiries and customer queries and complaints
Stock management
Event coordination
regarding service levels or any customer complaints with management immediately. Generate, analyse and
regarding service levels or any customer complaints with management immediately. Generate, analyse and
suppliers
and profit data Dealing with customer complaints and feedback Managing stock levels and devising pricing