HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
RESPONSIBILITIES:
related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Centre Agent.
Purpose of the job:
Ensuring quick, effective and continual customer service
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication