individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing support for fibre to the home including Omni-channel Support via WhatsApp, email environment, possess excellent customer service ability being able to handle customers well and have strong focus
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated advancement and professional development. Training and Support: Comprehensive training programs to ensure your collaboration, support, and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries professionalism and empathy. Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: Work
professional development.
A position in the National Call Centre for an established company in Somerset West has become available are met. Responsible for marketing to existing customers Capturing and processing of invoices Maintain service levels to customers Grow and expand the current customer base Keep customer database up to date date Follow up all queries with field staff and customers on a day to day basis Process stock returns Assist Assist with management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 equirements:
A position in the National Call Centre for an established company in Somerset West has become available are met. Responsible for marketing to existing customers Capturing and processing of invoices Maintain service levels to customers Grow and expand the current customer base Keep customer database up to date date Follow up all queries with field staff and customers on a day to day basis Process stock returns Assist Assist with management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience
Telesales Consultant with RE5 (POS24157)
Salary + Commission + attendance dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong abilities, and a passion for delivering exceptional customer service.
Responsibilities:
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity