Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand drive modular content in the cluster/country; support the enablement/embedding of related tools, processes non-modular i.e. print materials) // Collects and manage holistic content repository for strategic focus
NWI001807-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric leader driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their responsible for shaping and executing the customer experience strategy, ensuring seamless interactions service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: across all business units. Develop comprehensive customer journeys and micro-journeys catalogue, along with
NWI001807-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric leader driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their responsible for shaping and executing the customer experience strategy, ensuring seamless interactions service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: across all business units. Develop comprehensive customer journeys and micro-journeys catalogue, along with
responsible for shaping and executing the customer experience strategy, ensuring seamless interactions
service excellence, and acting as the voice of the customer in all decision-making processes.
for the customer operations department, responsible for building customer operation and customer loyalty
Development and management of a customer loyalty programme for the brand and create goals).
Planning and execution of customer events. Support with project and event executions for online and offline customer activities
Set up a scoring system for customers to recommend potential potential customers to purchase cars.
Manage all day-to-day activities associated with the overall
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Manage a portfolio of existing clients and accounts
Always offer first class customer service
Requirements:
Customer service orientation with a passion for exceeding
skills in English, Dutch and German.
Customer service experience required.
specialist in our field of expertise with extensive experience in placing niche and specialized roles both Nationally experienced CUSTOMER SUPPORT REPRESENTATIVE - based in Secunda. Site Surveys: Evaluate the customer's on-site Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing Relationship Development & Management: Source new business opportunities; Manage existing client base; Coordinate and resolved; Ensure customer's account is within payment terms; Engage with customer if account is overdue
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 :
perfect for a dynamic and customer-oriented individual looking to grow in a supportive and vibrant work environment our client's successful team. Responsibilities: Customer Interaction: Handle inbound and outbound calls leads. Client Engagement: Talk and engage with customers on the phone to promote the company's products highlighting benefits and features. Client Relationship Management: Maintain and develop strong relationships with Sales Support: Provide accurate information about products, pricing, and delivery times to customers. Lead
perfect for a dynamic and customer-oriented individual looking to grow in a supportive and vibrant work environment our client's successful team. Responsibilities: Customer Interaction: Handle inbound and outbound calls leads. Client Engagement: Talk and engage with customers on the phone to promote the company's products highlighting benefits and features. Client Relationship Management: Maintain and develop strong relationships with Sales Support: Provide accurate information about products, pricing, and delivery times to customers. Lead