Must have completed Bachelors Degree or Diploma (IT/Computer Science or similar) coupled with a minimum of 10 years experience in an IT desktop and technical support role.
Key Responsibilities:
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
critical for success in desktop support roles.
Technical skills:
VOIP Desktop Computers and Printer Support skills Experience in computer repair and technical issue
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