experience Grade 12 Computer confident Strong customer service skills backed by references
experience Grade 12 Computer confident Strong customer service skills backed by references
Purpose of the front desk administrator is to help ensure that the office runs smoothly and efficiently to clients and guests who will visit the office. The front desk administrator will utilize organizational to face. A -Quality Reception Handling Customer Service Quality welcoming of visitors in person or via using in-depth knowledge of company products and services Offer refreshments to visitors where appropriate appropriate Ensure back up when absent from reception desk Clearly determine the purpose of the call Switchboard
Purpose of the front desk administrator is to help ensure that the office runs smoothly and efficiently to clients and guests who will visit the office. The front desk administrator will utilize organizational to face. A -Quality Reception Handling Customer Service Quality welcoming of visitors in person or via using in-depth knowledge of company products and services Offer refreshments to visitors where appropriate appropriate Ensure back up when absent from reception desk Clearly determine the purpose of the call Switchboard
Service Desk Engineers provide IT end-user support on various components of an IT environment, including expected to be professional, helpful and to provide assistance with a sense of urgency, regardless of the level expectations in dealing with any incidents or service requests and you will continuously better yourself and the face of the company. Deliver exceptional service to internal and external customers. Respond to
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's respecting, trusting and assisting each other. Working together as a team to improve service delivery Helpdesk Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident and Problem
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such updating the resolutions on IT Service management systems. Supporting and assisting in the roll out of new software Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create articles to assist users in self-service issue resolution. Software and Application Support: Assist users with