Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
customers dedication
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
Qualifications and other Requirements
Letsema Consulting and Advisory is seeking a Strategy Manager with experience in the Insurance sector clients for a fixed duration of 4 months. As a Strategy Manager within the Insurance sector, you will in supporting, co-ordinating, facilitating the strategy planning and development for the Rest of Africa country Heads to facilitate and develop the overall business planning process and support the Head of the the strategy area in performing ad-hoc tasks to support the CEO for Africa. 1. Strategic Planning: Support
Letsema Consulting and Advisory is seeking a Strategy Manager with experience in the Insurance sector clients for a fixed duration of 4 months. As a Strategy Manager within the Insurance sector, you will in supporting, co-ordinating, facilitating the strategy planning and development for the Rest of Africa country Heads to facilitate and develop the overall business planning process and support the Head of the the strategy area in performing ad-hoc tasks to support the CEO for Africa. 1. Strategic Planning: Support
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