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Head Of Service Delivery Management Jobs in South Africa

Jobs 1-10 of 21046

It Service Delivery Manager

Central Johannesburg

of Project Management Methodology

  • ITIL Framework / knowledge (Incident Management, Problem Management Management, Change Management, Service management)
  • Process Specific Skills:
    Service Delivery is vital
  • Working knowledge of MS Office functional environment
  • Client stakeholder management
  • Strong verbal and written communication communication skills
  • Strong customer service orientation ability to connect with global customers and work


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  • Service Delivery Manager

    Johannesburg  Market related

    Take full responsibility for any in scope monthly service / project reviews and identify opportunities for account manager

  • Attend regular reviews as a partnership with the designated account manager to provide teams to manage their clients account, ensuring on-time client renewals
  • Manage service level agreements internal and external customers and monitor service delivery teams to ensure agreed targets and quality regions
  • Manage & run operationally one or multiple processes (as Major Incident Manager, Problem


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  • Head Of Delivery: Outsourced Accounting

    Cape Town City Centre

    Our Team in Transforming Outsourced Accounting Services!

    Are you ready to be at the forefront offerings!

    Position: Head of Delivery: Outsourced Accounting
    Location: cutting-edge outsourced accounting and bookkeeping services.

  • Establish and nurture relationships with clients to promote the new outsourcing accounting services.
  • Establishes accounting operational strategies production, productivity, quality, and customer-service strategies, designing systems, accumulating resources


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  • Head Of Applications Delivery

    Johannesburg  1.5 Million Annually

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    • Managing the overall IT programme of projects including planning and organisation, management of quality quality, risk management, benefits management
    • Manage complex projects where required
    • Chair committee
    • Line Manage staff including developers, business analysts, project managers and applications applications support staff
    • Document and manage project scope and schedule
    • Facilitate workshops ideas and validate designs
    • Identify and manage project dependencies
    • Identify and communicate


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    Service Delivery Manager Cape Town

     Believe Resourcing Pty LtdCape Town Region

    and digital solutions, offering comprehensive services across diverse industries. Operating worldwide their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements senior management, and IT personnel; Lead client engagements to ensure consistent service delivery; Contribute Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning


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    It Service Delivery Manager Cape Town

     ExlCape Town Region

    client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS


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    Head Service Manager

    Johannesburg

    looking for a Head Service Manager who can; but not limited to; develop support service management, develop ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and ion
    At least 5 yearsexperience in a Service management environment
    Experience working in Risk


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    Head Of Delivery Jhb - Eastern Suburbs

     Cletech RecruitmentSouth Africa

    Transformation Industry is currently for a Head of Projects to manage the complete portfolio of IT Applications includes management of resources including business analysts, developers, project managers, and Applications addition to management of the programme, the job will also entail hands-on project management of certain experience an advantage At least 5 years experience in managing complex projects across large organisations Understanding Extensive commercial awareness Related project management qualification would be advantageous Proficiency


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    Service Delivery Manager Jhb - Northern Suburbs

     Select OneNorth Johannesburg

    the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal internal teams. The SDM actively manages high severity customer incidents and problems, acting as the customers'


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    Head Of Service Johannesburg Central

     Network ItCentral Johannesburg

    NWA003336-Ren-2 A great opportunity for a Head Service Manager to meet a specialist recruitment consultant looking for a Head Service Manager who can; but not limited to; develop support service management, develop ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and ication At least 5 years'experience in a Service management environment Experience working in Risk and


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    Average Annual Salary

    for Head Of Service Delivery Management jobs in South Africa
    R 466,068

    No. of Jobs added in the last week

    for this search.
    4558