Lead and oversee a team of Platforms/End-User Workspace engineers who are responsible for delivering formal requirements associated with End User Computing and Microsoft 365 service architecture, service design, service management and configuration management responsibilities as well as implementing
reporting on information security issues Support levels: Share 1st line support with IT Administrator Handle
The End User Workspace Specialist will provide subject matter expertise to our Managed Services team, focusing on End User Computing and Microsoft 365 service architecture. This role will be responsible for delivering formal requirements associated with End User Workspace solutions, service design,
Infrastructure:
Coordinate with IT Manager to ensure availability and reliability of servers to meet business demands
Ensure physical security, integrity and safety of the server farm
Provide 1st & 2nd line technical support to users nationally
Oversee back-office administrat