JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow operating goals. JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful technologies to provide exceptional customer service in support of our clients. Remuneration based on experience ntial duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who has be proactive in terms of providing professional support to both the team and customers.
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate articulate and knowledgeable in the field of technical support , especially in the fiber industry Previous experience
exceptional IT support? Metis Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their environment at Metis Ware Supply first line IT support • Logging of all Incidents and Service request foundation certification (Optional) • SAP first line support knowledge (Optional) • Proficiency in relevant experience in a call desk environment/ user support • Previous experience in a customer support role
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
contact to pre-sales to ongoing and after-sales support.
seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves delivering is advantageous Proven experience in a customer support role or a comparable customer-facing position Exceptional weekends, and holidays, according to the company's support schedule Strong teamwork and collaboration skills