Description Our client is seeking a Delivery Manager / Account Manager for their Durban Offices. The candidate in a prior client facing tole and comes from a Services Organisation. Onsite / Offshore Coordination is About: With intensifying competition, service delivery manager requirements are dramatically escalating Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager
Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.
The candidate in a prior client facing tole and comes from a Services Organisation.
Onsite / Offshore Coordination
With intensifying competition, service delivery manager requirements are dramatically escalating Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for account manager
solutions, offering comprehensive services across diverse industries. Operating worldwide, they are dedicated their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements senior management, and IT personnel; Lead client engagements to ensure consistent service delivery; Contribute Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
agile, and more resilient to the changes in their operating environments. Our expert teams apply a mastery 7 Bachelor's Degree in IT/Project Management/Programme Management or equivalent. ITIL Foundation Certificate
experience
Responsibilities: Lead daily stand-ups, backlog refinement, service-delivery reviews (SDRs), retrospectives, and other
and Refrigeration.
Responsibilities:
ready to go eg. dress code, van stock etc.
We're seeking an Operations and Service Manager interested in joining an industry leading company in the COO. Experience in Service Management required. Lead and manager the Service function. Drive, and enhance the Service function. Monitor all contractual service sites using a data driven approach. Manage and routine service calls. Generate and communicate all client reports vis a vis value add service activities to travel. Service management experience - solar industry highly beneficial. Good management skill; ability
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal internal teams. The SDM actively manages high severity customer incidents and problems, acting as the customers'