internal and external customers and monitor service delivery teams to ensure agreed targets and quality
their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions Lead client engagements to ensure consistent service delivery; Contribute to business development in select
Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) •
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible internal and external customers and monitor service delivery teams to ensure agreed targets and quality
Configuration specialist is a member of the IT Service Delivery management team whose mission is to provide management processes, functions, and overall IT service delivery. Service Management Participate in efforts and support the operation of end-to-end IT services delivery and management processes. Build documentation Proficiency in using metrics to measure and model service delivery and drive continuous improvements. Effective
must. About: With intensifying competition, service delivery manager requirements are dramatically escalating spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager which a service delivery manager works. Common service delivery manager skills and service delivery manager methodologies are in place to support outstanding service delivery Developing a deep understanding of projects
must. About: With intensifying competition, service delivery manager requirements are dramatically escalating spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager which a service delivery manager works. Common service delivery manager skills and service delivery manager methodologies are in place to support outstanding service delivery Developing a deep understanding of projects
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With intensifying competition, service delivery manager requirements are dramatically escalating spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager which a service delivery manager works. Common service delivery manager skills and service delivery manager methodologies are in place to support outstanding service delivery
key accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence projects with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews and compliance and information security as part of service delivery. Work with internal audit teams to meet compliance enterprise business processes, IT processes, and service delivery; Proficient in MS Office, MS Project, and Requirements: Minimum 8 – 12 years managing IT service delivery for large BPO client relationships (800 seats);