Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes years) in a technical support leadership role within the ISP industry. Strong technical background with skills. Ability to effectively prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced Responsibilities: Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching
years) in a technical support leadership role within the ISP industry.
enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist assist with providing support to our customers, troubleshooting technical issues, and learning about inquiries. • Assist with diagnosing and resolving technical issues. • Document and track customer interactions and Uploading (WordPress): • Source relevant technical content, such as product manuals, guides, FAQs environment. • Excellent problem-solving and time-management skills. • Strong attention to detail. Benefits
Manufacturer that seeks the expertise of a Junior Technical Support Specialist Minimum Requirements: Minimum of of 5 years' experience in a Technical Administration capacity within the Mining Industry Must have experience MS Office Liaise with stakeholders to address Technical Queries Create | Maintain | Audit Bill of Materials Update and Maintain the ERP system with technical details | Manage Job Changes | Oversee vendor changes
enjoy it): As Technical Sales Support, you'll be an integral part of a dynamic team, supporting daily sales preparing, and following up on offers, and providing technical advice to clients. You'll have the opportunity looking for highly motivated individuals with technical experience, a background in sales, preferably professional development. Plus, benefit from a supportive work culture that values open communication and
Job Objectives
Solid grasp of all technical requirements in the Lutron product line
Development
documentation
Efficient management of RMA processes
Technical and design assistance to dealers
Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
-
communication skills
- Planning and project management
- Sound decision-making ability
- Skilled
existing base of dealers, as well as product/technical training for new Lutron dealers.
Job
grasp of all technical requirement in the Lutron product line
* Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
Minimum
Requirements:
* Min of 3 years in a technical support role
* Strong IP networking skills
ensuring the required flow of stock replenishment is managed in accordance to FIFO principles • Controlling changes to delivery schedule timeously • Providing support in Hyundai PDC's costing methodology for local local, importers • New Vehicle launches technical parts initial orders and cost matrix in line with business capital cost matrix data management and accuracy. • Dealer queries support around operational functions Volunteric Container utlization • All reporting to management and information provided to internal and external
/>• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP
RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain Bill of Materials
• Update and maintain the ERP system with technical detail.
• Assist quality, production, internal
sales with queries around technical content, drawings, parts or BOMs.
• Manage workshop BOM and job changes