customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance Treating Customer Experience model. Monthly reporting on Treating Customer Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical degree and post-graduate qualification Previous experience in working with client and/or intermediary service
motivated Technical / Systems Analyst to join our team. In this role writing. Preferably with technical authoring experience.
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
job:
- Design and evaluate the client experience across various touchpoints in Client Operations
claim journeys.
- Champion the Customer Experience aspects of the design process with thought leadership
improve the desired client experience.
- Take ownership of Customer Experience monitoring and reporting
Performance, who is accountable for customer experience enhancements and monitoring Client Operational
customer experience data with the goal to better understand customer needs, viewpoints and experiences.
get the job: - Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. - Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. - Take ownership of Customer Experience monitoring and reporting Performance, who is accountable for customer experience enhancements and monitoring Client Operational customer experience data with the goal to better understand customer needs, viewpoints and experiences. - Review
Ref: JR 415690 - GroupIT e-Res Systems Administrator Employer Description Inbound Tour Operator in JHB Description Inbound tour operator is looking for a systems reservations administrator who will also be required a point-of-sale and a stock control system Responsibilities System (CRS/PMS/POS) training internally & Rate Management. Maintenance and development of system & processes in conjunction with business requirements inbox in the most effective way using the category system. Ability to work un-supervised and under pressure
looking for a IT Systems Administrator who will assist with maintaining all system infrastructure & client-based computer operating systems;
certifications
is looking for a Junior IT Systems Administrator to assist with maintaining all system infrastructure and Microsoft certifications Preferably 3 years' experience in systems administration Familiar with networks (LAN different topologies Preferably knowledge of DSTV systems for the hospitality industries Excellent problem-solving operation of client-based computer operating systems Monitor the system daily and respond immediately to security backups of Servers (Acronis Cyber Cloud) Upgrade systems and processes as required for enhanced functionality
Desired Experience & Qualification: