IT support company requires the services of a junior technician. Excellent with documentation Ticket management Site documentation Time Logging Strong communication skills Knowledge of all MS operating systems with a basic understanding of server OS Installation and configuration User management MS
The Primary duty of the OSE is to provide technical expertise in facilitating the smooth running of the “”Sites”” Information and Service technology platforms across “sites” estate to maximize service delivery of IT services to our customers and maximize productivity to “”sites””
– Perform system maintenance and updates whenever prompted and required – Regular troubleshooting of operating systems and applications to ensure the computers are running smoothly – Network and server maintenance, ensure the server licenses are up to date and that the network is at its optima