JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
Telesales insurance agents (Outbound –Telesales) to sell the company's products over the phone. Key Areas of Responsibility Exceeding a minimum phone time daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales target monthly Base sales; Ensuring
Telesales insurance agents (Outbound –Telesales) to sell the company's products over the phone. Key Areas of Responsibility Exceeding a minimum phone time daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales target monthly Base sales; Ensuring
8000 pm Job Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative