for building omnichannel platforms and proactive member communication and contact to enhance service, access information and advice for clients and members in line with the Member Experience strategy and deliver on JOB DESCRIPTION Member segmentation and enhance the member experience • Segment members, understand their their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver brand values. • Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds
Act) in order to ensure regulatory compliance of members
Minimum Qualification
Institution is looking for a Assistant Manager: Member Supervision to join their dynamic team. Job Purpose/ Act) in order to ensure regulatory compliance of members Minimum Qualification Relevant financial diploma Stakeholder engagement Protect and grow core business: Member Firm Reviews Transform the business: Staffing Values
Key Responsibilities:
Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast assumptions Business continuity standard Business principles Data analysis Decision-making process Industry trends International Standards for Professional Practice Business
This company based in Sandton is looking for a MEMBER SERVICES LIAISON/KEY ACCOUNT MANAGER to grow their their membership base. You will maintain member relationships and and fulfil a BUSINESS DEVELOPMENT role
Manager to join our dynamic team in Gauteng. The Member Cases and Claims Division is at the forefront of careers, reputation and financial risk of our members worldwide. The purpose of the role is to support provision of excellent case handling services for members which is trusted and valued and provides fair treatment to advise and guide members on relevant processes, ensuring an excellent member service is provided. process ensuring quality and fair outcomes for the member and the membership fund Proactively manage assigned
Manager to join our dynamic team in Gauteng. The Member Cases and Claims Division is at the forefront of careers, reputation and financial risk of our members worldwide. The purpose of the role is to support provision of excellent case handling services for members which is trusted and valued and provides fair treatment to advise and guide members on relevant processes, ensuring an excellent member service is provided. process ensuring quality and fair outcomes for the member and the membership fund Proactively manage assigned
looking for a Helpdesk Consultant to join their Member Relations team in Bellville, Cape Town. The main enhancing member experience by acting as mentors and coaches to support and guide members through their I nteracting successfully with new prospective Members and explaining the Business to them. Developing Developing trust relationships with existing Members through understanding their needs and proposing solutions communication between Members and internal teams by resolving any problems faced by Members and deal with complaints
looking for a Helpdesk Consultant to join their Member Relations team in Bellville, Cape Town. The main enhancing member experience by acting as mentors and coaches to support and guide members through their I nteracting successfully with new prospective Members and explaining the Business to them. Developing Developing trust relationships with existing Members through understanding their needs and proposing solutions communication between Members and internal teams by resolving any problems faced by Members and deal with complaints