standards are adhered to when dealing with customer calls and correspondence. Update customer details and quality of calls in line with service level agreements (SLA's).
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking Taking calls – Data Capturing – Client liaison – Confirming clients information on the system – Taking placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
RESPONSIBILITIES:
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring details, strong resolution and problem solving skills.
Key Results Areas include: Shifts
Persuasive negotiation skills
Intermediate computer skills
Excellent communication Applying customer service/care principles to all calls
Working with People
Ability to learn 1-year previous call center experience (Preferred)
Excellent listening skills
Customer
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre written communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: clients/brokers Sound computer skills - Microsoft Office a must Excellent customer service skills Ability to handle
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking Taking calls – Data Capturing – Client liaison – Confirming clients information on the system – Taking Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .