caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
responsible for? Facilitate the recovery of all P1/P2 incidents with appropriate reporting and notifications
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
reports for VPN, F/W and Proxy
that all tickets are resolved within the SLA. • P1 & P2 issues need to be attended to if and when required
address P1 and P2 until outage is resolved P1 – Major system failure that effects entire business P2 – Having
mentoring and training of Engineering Students (P1 and P2), and Junior Technicians. Assist with the company's
adhoc reports for VPN, F/W and Proxy Respond to P1, P2 and P3 Events and Alerts Fine Tune Use Cases with