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Reference: JHB001687-Laka-1 Discover an innovative IT hub in South Africa, dedicated to providing cutting-edge solutions in SAP, JAVA, Azure, and more. Our collaborative approach, deep insight into compliance processes, and commitment to excellence ensure unparalleled success for our global clients.
Our client requires the services of a Rollout Contact Person ( Expert) - Midrand/Menlyn/Rosslyn/Home
team at the IT Hub in South Africa as a Rollout Contact Person-Treasury (Expert). You'll play a key role
JHB001691-Laka-1 Join our dynamic team as a Rollout Contact Person (Chief Expert) at the IT Hub South Africa
interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable weekly processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
HR as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Reference: JHB009192-DN-1 Large company in Pretoria looking to fill this urgent role: Contract Hybrid (2/3 times at the office) ESSENTIAL SKILLS REQUIREMENTS: · In-depth Process Knowledge · Change Management · Excellent and articulate communicator · Ability to influence and engage with authority
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience