customers dedication
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
needs from all demographics, delivering a high quality, professional service to these customers.
EDUCATION
seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and support (both inbound and outbound).
The Quality Assurance Analyst is responsible for developing and supporting the planning, design, and units to perform and validate test cases based on quality and system requirements. You will be responsible ensuring that the end product meets the minimum quality standards, is fully functional, reliable, and meet user's expectation. To be successful as a Quality Assurance Analyst, you should demonstrate strong attention candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive
Position:
Ensuring established quality standards through continuous evaluation and reporting performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify skills;
a leading agribusiness, seeks an IT Quality Assurance Analyst at its Corporate Services Division at Pretoria, who will be responsible for ensuring the quality of software and IT systems through thorough testing with developers and stakeholders to ensure high-quality IT solutions. Responsibilities and Duties Plan and oversee product inspection and testing for quality and conformance to specification and deliverables managers) to identify system requirements Track quality assurance metrics Provide feedback and recommendations