Promoting the TCF principle within the scheme. General Quality Control over all consultants. Reporting and monitoring monitoring on all findings identified through the quality control processes. Ensuring client satisfaction Documentation & Client Liaison Leads Management New Membership Quality Control FAIS Compliance Qualification
JOB TITLE: Quality Assurance Assessor
AREA: Pretoria East 000
Report to : Quality Assurance Manager
Job Overview:
of a Quality Assurance Assessor is to play a critical role in maintaining and improving the quality of
including voice and chat, to ensure compliance with quality standards and regulations.
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech interactions Report on quality assurance assessment results Effective self-management and teamwork Continuous Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Listening and Interpretation skills Conflict Management skills Report writing Planning and Prioritising Investigative Orientation Upholding delivery and quality standards
Promoting the TCF principle within the scheme. General Quality Control over all consultants. Reporting and monitoring monitoring on all findings identified through the quality control processes. Ensuring client satisfaction Documentation & Client Liaison Leads Management New Membership Quality Control FAIS Compliance Qualification
are currently seeking a Direct Sales Admin Quality Assessor to join their team in Gauteng.
looking for a Direct Sales Admin Quality Assessor responsible for ensuring adherence to
principle within the scheme.
its members. They are committed to innovation, quality service, and the well-being of their clients. In are seeking a dedicated and experienced Claims Assessor to ensure that all claims are assessed accurately Creates an atmosphere in which timely and high-quality information flows smoothly to colleagues at all conflict management - Builds a logical approach to address problems or opportunities or manage the situation and written communication skills
risk. Provide guidance and assistance to claims assessors and consultants. Guide team members with risk guidelines Assist with the overall improvement of risk management within the living benefits assessment area. Continuous legislation and best practices within the financial management field in order to optimise the claims assessment identification to prevent fraud and to deliver quality work. Assist with continuous improvement efforts opportunities, cost reduction, improvement on the quality of claims decisions and systems enhancement. Embed
Reference: CPT006994-GS-1 CLAIMS ASSESSORS NORTHERN SUBURBS SALARY MARKET RELATED Minimum requirements: Mathematics Tertiary qualification in business, management or finance 4 years' proven work experience in
considered.