seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
As a Quality Assurance Support Specialist, you will be working alongside the Software Development team delivery with process changes or new processes Quality Assurance of designer's work or pass your work for QA custom campaign dashboards. To provide QA (Quality Assurance) for software developments and ensure requirements acceptance criteria and is of commercially acceptable quality Requirements Good organisational skills and the and/or advanced Excel skills 2-3 years in Quality Assurance and Application Support Industry Certifications
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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We have an opportunity for a Quality Assurance Generalist with one of our clients in the aviation space
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Requirements:
qualified individual to join our team as a Quality Control/Assurance Manager. The ideal candidate will have understanding of quality control processes. This individual will be responsible for overseeing the quality assurance standards. Responsibilities: - Develop and implement quality control procedures for all products - Conduct regular ensure they meet quality standards - Coordinate with production teams to address any quality issues - Monitor staff on quality control procedures - Maintain documentation and records related to quality control processes
leading FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible responsible for establishing and maintaining quality control processes, ensuring compliance with industry standards implement quality control processes and procedures Monitor and enforce compliance with quality standards audits to identify areas for improvement Analyze quality data and metrics to identify trends and patterns
qualified individual to join our team as a Quality Control/Assurance Manager. The ideal candidate will have understanding of quality control processes. This individual will be responsible for overseeing the quality assurance standards. Responsibilities: - Develop and implement quality control procedures for all products - Conduct regular ensure they meet quality standards - Coordinate with production teams to address any quality issues - Monitor staff on quality control procedures - Maintain documentation and records related to quality control processes
leading FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible responsible for establishing and maintaining quality control processes, ensuring compliance with industry standards implement quality control processes and procedures Monitor and enforce compliance with quality standards audits to identify areas for improvement Analyze quality data and metrics to identify trends and patterns
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