Quality Control Supervisor Call Centre Jobs in South Africa
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Call Centre Supervisor
Cape Town City Centre
and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
- Supervise and manage a team of call centre agents.
- Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
- Ensure adherence
- Prepare reports on call centre performance metrics, including call volume, response times, and
share this job on whatsappQuality Assurance Agent: Call Centre
Pretoria
Negotiable seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
Call Centre
Flair Talent Management LtdNorth Johannesburg
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Call Centre
Johannesburg
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- Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy.
- Data Entry: Accurately log call details and customer information.
- Team
- Previous Experience: Call centre experience is essential.
Quality Supervisor
Pietermaritzburg
To be discussed Recruitment is seeking an experienced QUALITY SUPERVISOR for a well-established company, own reliable vehicle.
Quality or Packaging Technology qualification would be Adhesive GSM and Ratio, conduct in process quality control tests for printing, lamination, bagging, extrusion extrusion, pouching and slitting.
Control of non-conforming product and the reporting thereof.
Ensure instructions).
Conduct testing and analyses (quality parameters) throughout the production stages.
Good
Quality Supervisor
Cape Town City Centre
228 000 Annually
/>Overseeing and managing the quality control process
Developing and implementing quality assurance policies
issues
Collaborating with other supervisors and engineers to resolve quality problems
Analyzing data
culture of quality and continuous improvement
Educating other supervisors on quality-related topics
quality control in a production setting
In-depth knowledge of quality management systems
leadership qualities
High attention to detail and a commitment to maintaining high-quality standards
Call Centre Agent With Re5
Fourways
R10k - 16k per month standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
Sales Call Centre Representative
Data DiscoveryKloof Street
telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
Call Centre Agents
FreerecruitCentral Johannesburg
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent Centurion
Humankind GroupCenturion
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected
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